Terms & Conditions

ADDITIONAL STOP(S)

- Not included in quoted price

- $25.00 per stop (10 minutes) $1.25 per minute after

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CANCELLATION​

- $25.00 cancellation fee for confirmed reservations

- Full refund up to (48) hours from departure/pick-up time

- 50% refund up to (24) hours from departure/pick-up time

- We strongly recommend Travel Insurance

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CHANGES​

- Client/Passenger responsibility to notify HVA/driver ASAP

- $25.00 change fee for confirmed reservations

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GRATUITY​

- 18% automatic gratuity

- Additional gratuity greatly appreciated

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LUGGAGE​

- (1) piece per passenger included in price

- Carry-ons count as luggage

- Backpacks, personal bags and purses included

- Additional luggage: $5.00 per

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PAYMENT​

- All major credit cards accepted

- 100% due at time of reservation confirmation

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PRICING​

- Per mile: Base (Rhinebeck) to Point A to Point B

- Base Rate + Tolls not included in initial quote

- Additional Passenger (After 3): $30.00

- Pets: $30.00 Cleaning Fee​

- JFK Congestion Fee: $15.00

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REFUNDS​

- Full refund up to (48) hours from departure/pick-up time

- 50% refund up to (24) hours from departure/pick-up time

- We strongly recommend Travel Insurance

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TOLLS​

- Not included in quoted price

- ALB, HPN & SWF: $6.00
- JFK & LGA: $12.00​

- Brooklyn, Manhattan & New Jersey/EWR: $15.00​

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WAIT TIME​

- Starting from agreed upon time, grace period included as follows:

-- Airport Drop-Off: (5) minutes

-- Airport Pick-Up: (30)

-- Point to Point: (5)

- $1.25 per minute after